We will gladly accept returns of new, unused merchandise that is in its original packaging with tags.

You may return your purchase for a refund of the original merchandise value within 30 days. All refunds will be issued in the original form of payment (this does not include original shipping costs). Exchanges may be made within 30 days of purchase. Original receipts and tags on the items are required for any return or exchange. 50% OFF is Final Sale, and not eligible for refund or exchange. 

To get your return label: hello@tcbabystore.com or vía

SMS/WHATSAPP +1(786)727 0293 with your orden number.

 

Shipping Errors & Damaged Products
Each item is individually wrapped and packaged with the utmost care. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace it or accept it for a full refund at our expense. We will provide a prepaid shipping label to expedite returns within the U.S. To receive a shipping label and arrange the replacement of your merchandise, please email us at hello@tcbabystore.com 

Gift Return
If you have been gifted TCBaby merchandise and would like to return it, we ask that you please return the item(s) following our Return Policy. Rest assured, the individual who purchased your original gift will not be notified of the return. For assistance in processing your gift return, please email our customer service team. hello@tcbabystore.com

Refunds & Credits
You may return your purchase for a refund of the original merchandise value within 7 days. All refund will be issued in the original form of payment. Exchanges may be made within 30 days of purchase. Original receipts and tags on the items are required for any return or exchange. 50% OFF is Final Sale, and not eligible for refund or exchange.